Information Technology Services

Services

Device Support

Information Technology (IT) provides support for devices and associated applications. Support covers many phases of the computing life cycle, including purchasing guidance, deployment, maintenance, and troubleshooting. User training is available as part of the troubleshooting/maintenance process, as well as for ongoing learning.

Infrastructure Support

IT provides Internet access and associated support for Monterey County schools. IT is available to provide guidance to schools on large project deployments, as well as infrastructure projects and services. Internet Access service is designed to ensure districts have high-speed internet access.

CALPADS Support

IT provides support for CALPADS with regular network meetings and workshops to assist district staff share best practices, problem-solving strategies, error resolution, and data governance. Meetings and workshops are often held in conjunction with the California Department of Education (CDE) and the California School Information Services (CSIS).