Technology & Operations

Monterey County Office of Education

Leadership, Support and Service to Prepare All Students for Success

Dr. Deneen Guss, County Superintendent of Schools

Contact the Service Desk

Phone: 831.755.0322

Information Technology Services

Students working together on a laptop

The Information Technology Services (ITS) Division at the Monterey County Office of Education provides leadership in the area of information systems, computing, and telecommunications. We provide services to staff and students at schools, districts and in our organization. We are dedicated to providing a safe and reliable computing environment that enables teaching and learning to utilize technology tools.

Services

Device Support
Information Technology Services (ITS) provides support for devices and associated applications. Support covers many phases of the computing life cycle including purchasing guidance, deployment, maintenance, and troubleshooting. User training is available as part of the troubleshooting/maintenance process and for continuous learning.

Infrastructure Support
ITS provides Internet access and associated support for Monterey County schools. ITS is available to provide guidance to schools on large project deployments, as well as infrastructure projects and services. Internet Access service is designed to ensure districts have high speed access to the Internet.

Professional Development
ITS offers customized professional development that can help enhance employee productivity and efficiency.

Contacts

Trish Paulson

Chief Technology Officer
tpaulson@montereycoe.org
Phone: 831.755.0324

Ellie Jimenez

Executive Assistant
ljimenez@montereycoe.org
Phone: 831.784.4247

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